How Do I Cancel an Order on ShardaMetals.in?

If unfortunately, you have to cancel an order, please do so within 24 hours of placing the order. Simply email us at shardametal.help@gmail.com with your order number mentioned in the subject line.

In case you would like to cancel the order after it is dispatched, you can simply refuse to accept the order and inform us of the same via email.

Return Policy:

We offer easy and hassle-free exchange or returns for NON-Personalized products. The same needs to be conveyed to our team within 7 working days of receiving the package. The product must be unused, in its original packaging, and in saleable condition.

If you think you have received the product in a bad condition or if the packaging is tampered with or damaged before you open the packet, please refuse to accept the package and return the package to the delivery person. Return is not applicable for bulk or corporate orders.

Our team takes the utmost care with respect to the quality of each product and tries to ensure that the item reaches you safely. However, we understand that sometimes fragile items are damaged during transit. In such cases, reach out to us within 7 working days from the date of delivery.

Contact Details:

  • Phone:9699917214
    (10 AM - 6 PM)
  • Email:shardametal.help@gmail.com

In case of any queries regarding the product you wish to order, feel free to reach out to us and we would be happy to share real-time product photos and videos via WhatsApp/email/other channels. Our WhatsApp number is +91-9699917214.

Refund Policy:

In case of online paid orders, the refund will be made within 5-7 working days back to the same payment source used to pay for the order. In case of COD orders, customers' bank account details would be required and the refund would be credited within 7-10 working days from the date of cancellation of the order. Alternatively, refunds can also be done via PayTM.

About ShardaMetals.in:

Shop for high-quality stainless steel products including glasses, bowls, storage jars, pots, rolling pins, and more at ShardaMetals.in. We offer durable and stylish solutions for all your kitchen and dining needs.